Skip to main content

Get in Touch

We'd love to hear from you! Whether you have questions, feedback, or need support, our team is here to help.

How can we help?

General Support

Questions about features, account issues, or general inquiries

Report Issues

Found a bug or experiencing technical difficulties?

Suggestions

Have ideas for new features or improvements?

Send us a Message
Fill out the form below and we'll get back to you as soon as possible

Please provide as much detail as possible to help us assist you better.

Response Time

We typically respond to all messages within 24-48 hours during business days. For urgent technical issues, we'll get back to you even sooner!

Before you get in touch

Many questions are answered instantly in our help resources. You may find what you need faster by checking these first:

  • Read the frequently asked questions for accounts, AI generations, file formats and study tools.
  • Lost access to your account? Use the password reset link on the sign-in page.
  • Found a bug? Tell us what you did, what you expected and what happened instead.
  • Have a feature idea or partnership enquiry? Send it via the form above.

What to include in your message

To help us reply quickly, include your account email, the page or feature involved and, where possible, a screenshot. The more detail you share, the faster our team can resolve your query.